Products and Services

 
Go to:

General Inquiries

Go to mysky.com.ph, and then click on either “BROADBAND” or “PAY TV” tab to view the available plans for each product. Once on the product page, press “Subscribe” if a plan appeals to you.
Go to mysky.com.ph/contact-us and fill up a form. Kindly indicate the applicant's name, address, contact number, and email address in the 'Message' box.
We're still currently finding ways to make our SKY Plans be available in your area. Rest assured that we are doing our best to offer our services to as many areas and as soon as possible.
Kindly send us an email at skyserves@mysky.com.ph. Please include your account name, account number, contact number and specific issue being experienced with your SKY service.
For more information on SKY's official list of promos, please visit mysky.com.ph/promos.
Fraudsters and online scammers may take advantage during this time of increased online activities, attempting to gain your personal information by redirecting you to fake websites offering fake promos and other incentives. SKY’s official promos are listed at mysky.com.ph/promos. Also, please remember that SKY will never ask for your password, one-time PIN and other sensitive information.
Kindly send an email to skyserves@mysky.com.ph together with your government ID. Please indicate the preferred plan, account holder's birthdate, and middle name for security checking purposes.
You may reach us through the following:
Social Media
@skyserves on Twitter
facebook.com/MySKYCable/ on Facebook
SMS
Text SKY INFO to 23662
Email
skyserves@mysky.com.ph
Web Form
mysky.com.ph/contact-us
Kindly send an email to skyserves@mysky.com.ph along with 1 valid government ID. Please also indicate the reason, account holder's birthdate and middle name for security checking purposes.
Kindly fill out request at mysky.com.ph/contact-us and let us know the details of the new address so we can validate if installation of SKY services are still feasible in the area.
Your safety and that of our service team members are our priority, hence they’re fully equipped with PPEs such as face mask, face shield, disposable surgical gloves, and shoes plastic.
We need to check first if the previous account has no arrears and if you happen to know the previous owner, you may ask him/her to provide a letter of request to change the details to yours. Kindly provide details at mysky.com.ph/contact-us.

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