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Service Advisories

Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection.

 

List of Affected Areas as of May 18, 2022, 1:27 PM


PASAY
- Sea Residence (loss of cable and internet connection)
- San Rafael (loss of cable and internet connection)

PASIG 
- Sta Cruz/Sto Tomas (loss of cable and internet connection)
- Kalawaan (loss of cable and internet connection)
- Palatiw/Pinagbuhatan (loss of cable and internet connection)
- Buting/Pineda/Sto Rosario (loss of cable and internet connection)
- Mabuhay Subd Sta Lucia (loss of cable and internet connection)
- Brgy Manggahan Kaunlaran (loss of cable and internet connection)

MANDALUYONG
- Avida Tower Centera Tower 3 and 4 (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:30 pm
- Barangka Drive/Barangka Ibaba/Barangka Itaas/Hulo/Plainview (loss of cable and internet connection) 

LAS PINAS
- Pilar Village (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:00 pm
- Talon Singko/Talon Uno (loss of cable and internet connection)
- Almanza Dos/Talon Dos (loss of cable and internet connection) 
- Talon Tres (loss of cable and internet connection)

CAVITE
- Bacoor: Cavite/Molino I/Molino II/Molino III/Molino IV/Molino VII (loss of cable and internet connection) 
- Imus: Alapan I-B/Alapan I-A (loss of cable and internet connection)  

CAINTA
- San Isidro/Sto Domingo (loss of cable and internet connection) 

MANILA
- Quiapo/San Miguel (loss of cable and internet connection) Estimated Time of Restoration, May 18, 5:30 pm
- San Jose, Sampaloc (loss of cable and internet connection)
- San Isidro (loss of cable and internet connection)
- Obrero/Tondo/West Grace Park (loss of cable and internet connection)
- Sampaloc (loss of cable and internet connection)
- Malate (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:30 pm
- Sta Ana Suter/Tejeron (loss of cable and internet connection) Restored as of 11:57 am
- Paco/Pandacan (loss of cable and internet connection) Restored as of 11:43 am

MAKATI
- Astoria Greenbelt (loss of cable connection) Estimated Time of Restoration, May 18, 3:30 pm
- Comembo/East Rembo/Olympia (loss of cable and internet connection)
- Urdaneta (loss of internet connection) Estimated Time of Restoration, May 18, 6:00 pm
- Bangkal/Dasmarinas/San Lorenzo (loss of cable and internet connection) Restored as of 10:53 am
- San Lorenzo (loss of cable connection) Estimated Time of Restoration, May 18, 3:30 pm
- Pio del Pilar/San Lorenzo (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:00 pm
- Guadalupe Nuevo/Pio del Pilar/San Lorenzo/San Lorenzo Village (loss of cable and internet connection) Restored as of 3:15 am
- Legaspi Village (loss of cable connection) Estimated Time of Restoration, May 18, 6:30 pm
- Pembo/Rizal/Ususan (loss of cable and internet connection)
- Avida San Lorenzo/Pasay Road Tower/Makati Executive Tower (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:30 pm

QUEZON CITY
- Bungad/San Antonio (loss of cable and internet connection) Estimated Time of Restoration, May 18, 5:00 pm
- White Plains (loss of cable and internet connection) Estimated Time of Restoration, May 18, 5:00 pm
- Balara/Loyola Heights (loss of cable and internet connection)
- Manhattan Parkway (loss of cable and internet connection)
- Fairview/Lagro/North Fairview/Pasong Putik Proper/Sauyo (loss of cable and internet connection) Estimated Time of Restoration, May 18, 8:00 pm
- Bagbag/Commonwealth/San Bartolome (loss of cable and internet connection)
- Kamuning/Laging Handa/Obrero/Paligsahan/Roxas District/Sacred Heart (loss of cable and internet connection)
- West Kamias (loss of cable and internet connection)
- Lourdes/NS Amoranto/Sto Domingo (loss of cable and internet connection)
- Balara/Culiat/Holy Spirit/Pasong Tamo/Tandang Sora (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:30 pm
- Baesa/Bahay Toro/Culiat/Project 8/Sangandaan/Tandang Sora (loss of cable and internet connection)
- Bagong Pag Asa/Bahay Toro (loss of cable and internet connection)
- Greenhills Garden Square (loss of cable and internet connection) Estimated Time of Restoration, May 18, 3:30 pm
- Baesa  (loss of cable and internet connection)

MARIKINA
- Karayom St, San Roque (loss of cable and internet connection)
- Nangka/Parang (loss of cable and internet connection)
- Calumpang/Dela Paz/San Roque/Sto Nino (loss of cable and internet connection)

TAGUIG
- One Mckinley Place  (loss of cable and internet connection)

PARANAQUE
- Chatteu Elysee  (loss of cable and internet connection)

BULACAN
- San Jose del Monte: San Pedro Jaro/San Rafael 1/Sapang Palay (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:00 pm

CEBU
- Camputhaw/Capitol Site/Cogon Prado/Cogon Ramos/Kinasang An Prado/Lahug/Poblacion Pardo/Santa Cruz (loss of cable and internet connection) Estimated Time of Restoration, May 18, 6:00 pm

 

Rest assured that our technical teams are doing their best to restore the services at the soonest possible time. For further assistance, you may tweet us at @SKYserves or send us a message via mysky.com.ph/contact-us Thank you.

 

Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area. To know if you are affected by service interruption, simply text SKY REPORT <space> ACCOUNT NUMBER and send to 23662.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via mysky.com.ph/contact-us. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.

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