Service Advisories
Self-Help Guides
Bills & Payment
Service Advisories
Products & Services
Cable Channels &
SKY Subscribers
Business CentersList of Areas with Service Issues
Last updated August 27, 2025Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection.
- Cainta
- Caloocan
- Las Pinas
- Makati
- Malabon
- Mandaluyong
- Manila
- Marikina
- Muntinlupa
- Pasay
- Pasig
- Quezon City
- San Juan
- Taguig
CALOOCAN
Jordan Heights SubdivisionNagkaisang Nayon
Queensland Subdivision
San Antonio Subdivision
PARANAQUE
Aseana Business ParkBagong Tanyag
Bf Classic Homes Village
Bf Executive Village
Bf Homes Subdivision
Marina Manila Baytown
PASIG
Ciudad Grande Exec VillageDe Castro Subdivision
Dela Paz
Dream Homes
Flexi Homes Subdivision
Isla Homes
Kalawaan Sur
Kapitolyo
Mabuhay Subdivision
Manela Compound
Manggahan
Manila Mahogany Compound
Marietta Romeo Village
Maybunga
Metroville Subdivision
N Aquino Pilot Compound
Napico
Octagon Estate Subdivision
Parkwood Greens Exec Village
Pinagbuhatan
Pineda
Pleasant Ville Subdivision
Poblacion
Reyes Compound
San Joaquin
Santa Lucia Bliss Subdivision
Soldiers Village
Sta Lucia
Sta Lucia Subdivision
Villa Alegre
Villa Gloria 3 Subdivision
Villa Miguela Subdivision
Willa Rey Village
QUEZON CITY
Amparo Capri SubdivisionBahay Toro
Carmel 1 Subdivision
Carreon Subdivision
Carreon Village
Cattleya Compound
Central
Damayang Lagi
Del Nacia Ville 3
Diamond Village
Don Enrique Village
Esmeria Compound
Fairmont Park Subdivision
Figueroa Compound
Galang Compound
Gerryville Subdivision
Goodwill Homes 1
Goodwill Homes 2
Greenheights Subdivision
Gsis Village
Hayaville Subdivision
Kaligayahan
Kamuning
Laging Handa
Lagro Subdivision
Lazaro Subdivision
Maligaya Park Subdivision
Mendoza Compound
Mendoza Village
Merryfield Compound
Mindanao Avenue Subdivision
Nagkaisang Nayon
Napocor Village
Napocor Village 1
New Manila
Nia Village
Nomar Subdivision 1
Nomar Subdivision 2
North Fairview Subdivision
Obrero
Paligsahan
Palmera Homes
Pasong Putik
Pasong Tamo
Pleasantville Subdivision
Project 6
Project 7
Project 8
Ramos Compound
Rivera Court
Rockville Compound
Roxas District
Rt Gonzales Subdivision
Sacred Heart
San Antonio
San Antonio Subdivision
San Bartolome
San Pedro 9 Subdivision
Sangandaan
Solville Subdivision
South Green Park Village 8
South Triangle
Spring Village
St Dominic Subdivision 9
St Martin Village
Sta Cruz
Talipapa
Teresa Village
Torres Village 1
Villa Florencia Subdivision
Villa Sabina Subdivision
White Plains Subdivision
Zytek Compound
Zytek Riosa Subdivision
TAGUIG
Freedom VillageGhq Signal Village
Lower Bicutan
North Signal Village
Pembo
Pinagsama Village
Rizal
Signal Village
South Signal Village
Tuktukan
Western Bicutan
To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. Go to Ask For Help, and select Service Advisory. Make sure to have your 9-digit SKY account number ready for faster assistance.
You can reach KYLA through:
Viber: mysky.com.ph/kylaofsky
Facebook Messenger: m.me/myskyupdates
Web Browser: mysky.com.ph/message-us
Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area. To know if you are affected by service interruption, simply message us through our 24/7 virtual assistant, KYLA.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via KYLA. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.
