Service Advisories

Service Advisories:

Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection.

 

List of Affected Areas as of April 21, 2021, 8:04 AM

 

LAGUNA
- Aplaya/Bagbag I/Balibago/Bana/Barangay 1 (POB)/Barangay 3 (POB)/Barangay 4 (POB)/Barangay 5 (POB)/Barangay 7 (POB)/Brgy 2/Brgy 3/Buhay na Tubig/Bungahan/Cabilang Baybay/Caingin/Calamba/Calendola/Canlalay/Casile/Cuyab/Dela Paz/Dila/Dita/Don Jose/Estrella/GSIS/Halang/Ibaba/Inchican/Kanluran/La Paz/Labas/Landayan/Langgam/Langka/Lantic/Lima/Loma/Mabuhay/Macabling/Maduya/Makil/Malaban/Malamig/Malitlit/Malusak/Mampalasan/Maunong/Milagrosa/Narra/Nueva/Platero/Poblacion/Pooc/Pulong Sta Cruz/Real/Riverside/Sampaguita/San Antonio/San Francisco/San Francisco Del Monte/San Jose/San Jose Poblacion 3/San vicente/Santo Domingo/Sinalhan/Soro-Soro/Sta Anastacia/Sta Rosa/Sto Niño/Sto Tomas/Tagapo/Tandang Sora (loss of cable and internet connection)

TAGUIG
- Bagong Tanyag/Bagumbayan/Bambang/Central Bicutan/Fort Bonifacio/Lower Bicutan/Maharlika Vill/San Isidro/San Martin de Porres/Signal Village/United Parañaque/Upper Bicutan/Ususan/Western Bicutan (loss of cable and internet connection)

MAKATI
- The Enterprise Center Tower 1 (loss of cable connection)

 

Rest assured that our technical teams are doing their best to restore the services at the soonest possible time. For further assistance, you may tweet us at @SKYserves or send us a message via mysky.com.ph/contact-us Thank you.

 

Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area.To know if you are affected by service interruption, simply text SKY REPORT <space> ACCOUNT NUMBER and send to 23662.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via mysky.com.ph/contact-us. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.

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