Service Advisories

Service Advisories:

Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection.

 

List of Affected Areas as of August 6, 2021, 6:02 AM
 

MARIKINA
- Nangka/Parang (loss of cable and internet connection) Expected Time of Restoration, August 6, 2:00 pm

CAINTA
- Village East Executive Homes (loss of cable connection) Expected Time of Restoration, August 6, 2:00 pm

TAGUIG
- Signal Village (loss of cable and internet connection) Expected Time of Restoration, August 6, 2:00 pm
- Bonifacio Heights Quezon Bldg. (loss of internet connection) Expected Time of Restoration, August 6, 2:00 pm

MANILA
- San Nicolas (loss of cable connection) Expected Time of Restoration, August 6, 2:00 pm
- Sampaloc (loss of cable and internet connection) Expected Time of Restoration, August 6, 2:00 pm

PASIG
- Caniogan (loss of cable and internet connection) Expected Time of Restoration, August 7, 2:00 pm

LAGUNA
- PLDT Village Brgy. Soro-Soro Country Homes/Brgy. Soro-Soro/St Francis 4 Brgy. San Francisco/Console Village Brgy. San Francisco/St Francis 5 Brgy/ Canlalay (loss of cable connection) Expected Time of Restoration, August 6, 2:00 pm

QUEZON CITY
- Rosemont Tower/South Triangle (loss of internet connection) Expected Time of Restoration, August 6, 8:00 am

Rest assured that our technical teams are doing their best to restore the services at the soonest possible time. For further assistance, you may tweet us at @SKYserves or send us a message via mysky.com.ph/contact-us Thank you.

Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area.To know if you are affected by service interruption, simply text SKY REPORT <space> ACCOUNT NUMBER and send to 23662.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via mysky.com.ph/contact-us. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.

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