Service Advisories

Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection.

 

List of Affected Areas as of December 9, 2021, 8:18 AM

MUNTINLUPA
- Cupang (loss of cable and internet connection)

ANTIPOLO
- Mambugan / Villa Cecilia Subd/Francis Ville Subdivision/FEU Vllage/Katarungan Mutual Homes/La Colina Subd/Kingsville Subdivision (loss of cable connection) Expected Time of Restoration December 9, 2:00 pm

VALENZUELA
- Parada/Paso de Blas (loss of cable connection) Expected Time of Restoration December 9, 2:00 pm

QUEZON CITY
- Balingasa/Masambong/Pembo/Sto Domingo (loss of cable and internet connection)
- Tandang Sora/Bahay Toro (loss of cable and internet connection) Expected Time of Restoration December 9, 2:00 pm
- Apolonio Samson (loss of cable connection) Expected Time of Restoration December 9, 2:00 pm
- Katipunan/San Antonio/San Francisco Del Monte/Veterans Village (loss of cable and internet connection) Expected Time of Restoration December 9, 2:00 pm
- Bahay Toro (loss of cable and internet connection) Expected Time of Restoration December 9, 2:00 pm

CAVITE
- Bacoor: Habay I/Habay II (loss of cable connection) Restored as of 3:00 am
- Tanza: Bicutan/Biga/Paradahan/Parsh/San Mayor (loss of cable and internet connection) Expected Time of Restoration December 9, 2:00 pm

MANILA
- Sta Cruz/Tondo (loss of cable and internet connection) Expected Time of Restoration December 9, 2:00 pm
- Sampaloc/Sta Ana/Sta Cruz/Tondo (loss of cable and internet connection) Expected Time of Restoration December 9, 2:00 pm

Rest assured that our technical teams are doing their best to restore the services at the soonest possible time. For further assistance, you may tweet us at @SKYserves or send us a message via mysky.com.ph/contact-us Thank you.

 

Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area. To know if you are affected by service interruption, simply text SKY REPORT <space> ACCOUNT NUMBER and send to 23662.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via mysky.com.ph/contact-us. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.

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