Get answers to your questions on your SKY bill

May 28, 2020 09:42 AM

Dear SKY Kapamilya,

We hope you and your family are well and safe.

You may have already received your SKY bill via email or its printed form. To help you cope with your financial obligations during these extraordinary times, we will require subscribers to pay only 50% of your outstanding balance for due dates beginning May 16, 2020.

Here are quick answers to questions you may have about your SKY bill:

1. How much do I need to pay to continue enjoying my SKY bill?

Due to the extension of the grace period for the SKY bills until May 15, do expect the bill to cover at least two months worth of subscription fees or from March 15 to May 15, depending on your bill cycle.

image of SKY bill showing previous month and current charges encircled in red

The outstanding balance is the sum total of your unpaid charges for the previous months and the bill for the current month. To continue enjoying your cable TV and/or broadband service, you may opt to pay just 50% of your outstanding balance.

image of outstanding balance

2. How do I pay for my SKY bill?

Because your safety and convenience are important to us, we recommend that you settle your account through any of our digital payment partners listed here. You may also view your account bills and other details at mysky.com.ph/myaccounts or via the mySKY App. Send us a message through our subscriber contact form to help us serve you better.

We appreciate your payment and continued support in these challenging times, as we too take care of our employees and business partners.

Thank you and stay safe, SKY Kapamilya.
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