More SKY Zones and business centers now open to serve you

We understand that getting quick help and action on your SKY service concerns are important to you. We are glad to inform our subscribers that more SKY Zones and Business Centers are now open to assist you.

In these locations, you can inquire about our products and service, request for servicing or pay your SKY bill.

SKY Zones and Business centers include:

LUZON

Area	Type	Schedule	Operating Hours
Baguio	Business Center	Mon - Sun	9am - 3pm
Batac	Business Center	Mon - Sat	9am - 3pm
Bulacan	Business Center	Mon - Sat	9am - 3pm
Caloocan	Business Center	Mon - Fri	9am - 5pm
Cavite	Business Center	Mon - Fri	9am - 3pm
Dagupan	Business Center	Mon - Sat	9am - 3pm
ELJ	SKY Zone	Mon-Fri	9am - 5pm
Laoag	Business Center	Mon - Sat	9am - 3pm
Lipa	Business Center	Mon - Fri	9am - 3pm
Malate	Business Center	Mon - Fri	9am - 5pm
San Pedro	SKY Zone	Mon - Fri	9am - 3pm
Santa Rosa	Business Center	Mon - Fri	9am - 3pm
SM Center Pasig	SKY Zone	Mon - Fri Sat/Sun/Hol	11am - 10pm 10am - 10pm
SM North EDSA	SKY Zone	Mon - Fri Sat/Sun/Hol	11am - 8pm 10am - 8pm
SM Southmall	SKY Zone	Mon - Fri Sat/Sun/Hol	11am - 8pm 10am - 8pm
Sucat	SKY Zone	Mon - Fri	9am - 5pm
Tanauan	Business Center	Mon - Fri	9am - 3pm
Urdaneta	Business Center	Mon - Fri	9am - 3pm

VISAYAS

Area	Type	Schedule	Operating Hours
Ayala Cebu	SKY Zone	Mon - Sun	10am - 7pm
Bacolod	Business Center	Mon - Sat	9am - 5pm
CityMall Dumaguete	SKY Zone	Mon - Sun	9am to 7pm
Gaisano Fiesta Mall Tabunok Cebu	Business Center	Mon - Sat	9am - 6pm
Lapu-Lapu	SKY Zone	Mon - Sun	10am - 6pm
Mandaue	Business Center	Mon - Fri	9am - 5pm
SM City Cebu	SKY Zone	Mon - Sun	11am - 7pm
SM City Iloilo	SKY Zone	Mon - Sun	10am-9pm

MINDANAO

Area	Type	Schedule	Operating Hours
Gaisano Mall of Davao	SKY Zone	Mon - Sun	9am - 6pm
Gaisano Mall of Toril	SKY Zone	Mon - Sun	8am - 5pm
SM Lanang	SKY Zone	Mon - Sun	9am - 6pm
SM Matina Crossing	SKY Zone	Mon - Sat	8am - 5pm

We would like to request for your kind understanding as we implement the following safety procedures inside our business centers with your safety in mind:

Limited number of people to be allowed inside at any given time
Thermal scanning and symptoms questionnaire at the entrance prior to being allowed entry
Maintaining physical distancing by requiring visitors to remain six feet apart
Use of plastic barrier at the service desk
Provision of footbath and hand sanitizer for your use
Sanitation and disinfection before and after every transaction

To further ensure your safety, we encourage you to still maximize our digital platforms for common transactions:

Log in your MySKY account or use the mySKY App to access account details and bills
Settle accounts safely through our digital payment facilities
Refer to our Quick Guide for basic tips on troubleshooting common service issues
Fill out this contact form for service requests and other inquiries

Stay safe, SKY Kapamilya.