More SKY Zones and business centers now open to serve you

October 30, 2020 01:46 PM

This article was last updated November 22, 2021

We understand that getting quick help and action on your SKY service concerns are important to you. We are glad to inform our subscribers that more SKY Zones and Business Centers are now open to assist you.

In these locations, you can inquire about our products and service, request for servicing or pay your SKY bill.

SKY Zones and Business centers include:

LUZON

Area Type Schedule Operating Hours
Baguio Business Center Mon - Sun 9am - 3pm
Batac Business Center Mon - Sat 9am - 3pm
Bulacan Business Center Mon - Sat 9am - 3pm
Caloocan Business Center Mon - Fri 9am - 5pm
Cavite Business Center Mon - Fri 9am - 3pm
Dagupan Business Center Mon - Sat 9am - 3pm
ELJ SKY Zone Mon-Fri 9am - 5pm
Laoag Business Center Mon - Sat 9am - 3pm
Lipa Business Center Mon - Fri 9am - 3pm
Malate Business Center Mon - Fri 9am - 5pm
San Pedro SKY Zone Mon - Fri 9am - 3pm
Santa Rosa Business Center Mon - Fri 9am - 3pm
SM Center Pasig SKY Zone Mon - Fri
Sat/Sun/Hol
11am - 8pm
10am - 8pm
SM North EDSA SKY Zone Mon - Fri
Sat/Sun/Hol
11am - 8pm
10am - 8pm
SM Southmall SKY Zone Mon - Fri
Sat/Sun/Hol
11am - 8pm
10am - 8pm
Sucat SKY Zone Mon - Fri 9am - 5pm
Tanauan Business Center Mon - Fri 9am - 3pm
Urdaneta Business Center Mon - Fri 9am - 3pm
 

VISAYAS

Area Type Schedule Operating Hours
Ayala Cebu SKY Zone Mon - Sun 10am - 7pm
Bacolod Business Center Mon - Sat 9am - 5pm
CityMall Dumaguete SKY Zone Mon - Sun 9am to 7pm
Gaisano Fiesta Mall Tabunok Cebu Business Center Mon - Sat 9am - 6pm
Lapu-Lapu SKY Zone Mon - Sun 10am - 6pm
Mandaue Business Center Mon - Fri 9am - 5pm
SM City Cebu SKY Zone Mon - Sun 11am - 7pm
SM City Iloilo SKY Zone Mon - Sun 10am-9pm

MINDANAO

Area Type Schedule Operating Hours
Gaisano Mall of Davao SKY Zone Mon - Sun 9am - 6pm
Gaisano Mall of Toril SKY Zone Mon - Sun 8am - 5pm
SM Lanang SKY Zone Mon - Sun 9am - 6pm
SM Matina Crossing SKY Zone Mon - Sat 8am - 5pm

We would like to request for your kind understanding as we implement the following safety procedures inside our business centers with your safety in mind:

  • Limited number of people to be allowed inside at any given time
  • Thermal scanning and symptoms questionnaire at the entrance prior to being allowed entry
  • Maintaining physical distancing by requiring visitors to remain six feet apart
  • Use of plastic barrier at the service desk
  • Provision of footbath and hand sanitizer for your use
  • Sanitation and disinfection before and after every transaction

To further ensure your safety, we encourage you to still maximize our digital platforms for common transactions:

  • Log in your MySKY account or use the mySKY App to access account details and bills
  • Settle accounts safely through our digital payment facilities
  • Refer to our Quick Guide for basic tips on troubleshooting common service issues
  • Fill out this contact form for service requests and other inquiries

Stay safe, SKY Kapamilya.

Hotline Number:
Bacolod (034) 432 0051

Cebu (032) 421 1818
Dumaguete (035) 225 1010
   

*To help serve you better, please prepare your account number when calling the hotline.