How to Guides

Using SKY On Demand is easy!

How do I register?

How to register on a mobile device
How to register on a desktop computer

For New Users

  1. Download the SKY On Demand mobile app from the App Store or Google Play Store or visit www.skyondemand.com.ph.
  2. Click on Login or Sign Up.
  3. Choose from two options: Sign Up With Email or Sign Up With Facebook.
    1. Sign Up With Email
      1. Input your e-mail address.
      2. Input your SKY Account number and Account Holder’s last name. Only one (1) SKY On Demand account is allowed per household.
      3. Verify your account by clicking the confirmation link sent to you via email.
    2. Sign Up With Facebook
      1. If you’re not yet logged in on Facebook, you will be asked to login your account first.
      2. Input your SKY Account Number, Account Holder’s last name, and create your own Kapamilya Name. Only one (1) SKY On Demand account is allowed per household.
  4. You may now log on to SKY On Demand with your user credentials to stream live channels or catch up on the latest cable TV shows wherever you are!

For users with Kapamilya Accounts

  1. Download the SKY On Demand mobile app from the App Store or Google Play Store or visit www.skyondemand.com.ph.
  2. Click on Login or Sign Up.
  3. Input your Kapamilya Name and Password on the login page.
  4. Input your SKY Account number, Account Holder’s last name, and e-mail address (if needed). Only one (1) SKY On Demand account is allowed per household.
  5. You may now click on Login to stream live channels or catch up on the latest cable TV shows wherever you are!

How do I setup my SKY on Demand Version 2?

Initial Digibox Setup

  1. Connect to the internet via built-in WIFI antennae in the Digibox
    1. Press HOME on the remote control.
    2. Go to Settings > System>Wi-Fi
    3. Set the Wireless Network to ON then select the wireless network you want to connect to.
    4. Enter the Wireless Network Security Key then select Save to connect.
  2. Connect to the internet via LAN cable from the modem to the Ethernet port of the Digibox
    1. Press HOME on the remote control unit.
    2. Go to Settings > System > Ethernet.
    3. Set the Wireless IP Assignment manually or automatically.
    4. Select Save to connect.

Launching SKY On Demand

  1. For Existing SKY On Demand users.
    1. Press the SKY button on your remote control unit, OR
    2. Select SKY On Demand app in the Home Screen, OR
    3. Select SKY On Demand app in the Full Menu list under Apps category.
  2. For First-time SOD users with iWant credentials:
    1. Open your SKY On Demand app or go to www.skyondemand.com.ph on your PC or laptop.
    2. Click on the login button and input your email address/mobile/Kapamilya account and password.
    3. Input the SKY account and account holder’s last name.
    4. To launch SKY On Demand on your TV, press the SKY button on your remote control unit.
  3. For New Users
    1. Download the mobile app from App Store or Google Play Store or go to www.skyondemand.com.ph to register.
    2. Complete your registration by clicking the confirmation link* sent to you via email.
    3. To launch SKY On Demand on your TV, press SKY button from your remote control.
* If you do not click on the confirmation link within 72 hours or did not receive any email, just download the app or visit www.skyondemand.com.ph to register again.

How do I setup my SKY on Demand HD Digibox (Version 1)?

Initial Digibox Setup

  1. Connect the power cable, HDMI cable, and RF cable to the digibox.
  2. Connect to the internet in 2 ways:
    1. You may connect the LAN cable from the modem to the ETHERNET port of the digibox.
    2. You may connect the WiFi antennae to a USB port in the digibox.

Connecting to the Internet

  1. Press MENU on the remote.
  2. Go to Settings >Digibox Settings > Network Settings > Network Type
  3. To connect to the Internet
    1. Via LAN cable from the modem to the Ethernet port of the Digibox
      1. Go to Network Type > DHCP > Cancel > OK
    2. Via WiFi
      1. On Network Type, choose WiFi Dongle
      2. Change Dongle Switch to ON
      3. Go to Refresh WiFi List and press OK
      4. Choose WiFi Network and press OK
      5. Press RED button to launch keypad
      6. Type password
      7. Go to Connect and press OK

How do I activate PPVs on SKY On Demand?

One SKY or standalone SKYcable subscribers can also watch PPVs on SKY On Demand once the PPV access has been activated!
  1. Activate your PPV access via the MySKY website, phone call (418-0000 or your local SKY office), or text (23662).
  2. Log on to your SKY On Demand app or go to www.skyondemand.com.ph and just click on the Play button of the PPV content!
Standalone SKYbroadband subscribers can watch PPVs on SKY On Demand even without cable subscription!
  1. Activate your PPV access via the MySKY website, phone call (418-0000 or your local SKY office), or text (23662).
  2. Log on to your SKY On Demand app or go to www.skyondemand.com.ph and just click on the Play button of the PPV content!

More Questions?

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