Digibox Over-the-Air Update

November 11, 2016 05:58 PM

Starting November 14, the operating software of HCMI152-type Digiboxes will be updated to the latest version. The software update is slated open up additional venues to keep you updated on service advisories and other relevant information.


Frequently Asked Questions:

  1. How would I know if my Digibox is among those scheduled for software update?
    You will be notified via a message on your Digibox a few days from the scheduled date of update.
  2. Do I need to do anything to start the update?
    During the update schedule, the software update will be implemented automatically when you turn on your Digibox or when you switch channels. While update is ongoing, please do not switch off or unplug your Digibox.
  3. What is the benefit of the software update to me?
    The software update will open up more venues to keep you updated on service advisories and other information relevant to you.
  4. What if I experience technical problems with my Digibox?
    Please contact your SKY concierge for assistance.