Frequently Asked QuestionsBack to SKYmobi page »
SKYmobi works in 3 easy steps!
- You just have to turn your SKYmobi Pocket WiFi on.
- Then connect your mobile device to the SKYmobi’s WiFi.
- Once connected, you can start surfing the Internet and watching your SKYcable channels and shows on your device.
You can subscribe to any of the following SKYmobi plans:
|SKYmobi PLAN||Data Inclusions||4G Pocket WiFi**|
|SKYmobi Plan 499||
||One-time charge of P1,000|
|SKYmobi Plan 999||
|SKYmobi Plan 1499||
* Once you reach the 500MB Sky On Demand allocation, data access will be charged to your monthly data allowance.
** 24-month lock-in period
|Est. MB Used*||PLAN 499 (3 GB)||PLAN 999 (6 GB)||PLAN 1499 (10 GB)|
|0.02 MB/email||153,600 emails||307,200 emails||512,000 emails|
|Email with Attachment||3 MB/email||1,024 emails||2,048 emails||3,413 emails|
|Website Browsing||1.2 MB/webpage||2,560 webpages||5,120 webpages||8,533 webpages|
|Twitter Posts||0.2 MB/post||15,360 posts||30,720 posts||51,200 posts|
|Facebook Post||0.4 MB/post||7,680 posts||15,360 posts||25,600 posts|
|Instagram Posts||0.7 MB/post||4,388 mins.||8,777 mins.||14,628 mins.|
|Music Streaming||1.5 MB/min.||2,048 mins.||4,096 mins.||6,826 mins.|
|Video Streaming (Low-res)||1.4 MB/min.||2,194 mins. (37 1-hr shows OR 110 20-min shows)||4,388 mins. (74 1-hr shows OR 220 20-min shows)||7,314 mins. (122 1-hr shows OR 366 20-min shows)|
|Video Streaming (Mid-res)||3 MB/min.||1,024 mins. (17 1-hr shows OR 51 20-min shows)||2,048 mins.(34 1-hr shows OR 102 20-min shows)||3,413 mins.(56 1-hr shows OR 170 20-min shows)|
|Video Streaming (High-res)||5.5 MB/min.||558 mins. (9 1-hr shows OR 28 20-min shows)||1,117 mins. (18 1-hr shows OR 56 20-min shows)||1,861 mins.(32 1-hr shows OR 98 20-min shows)|
The cable channels and shows you can watch on SKY On Demand will depend on your SKYcable plan. If you don’t have a SKYcable plan, you can still watch ABS-CBN livestream and all episodes of currently-airing ABS-CBN shows.
- Download the SKY On Demand app from Google Play Store, and install it to your new Samsung smartphone.
- Launch your SKY On Demand app, and register using your SKY Account Number which you can find in your SKYcable or SKYmobi bill..
- One logged in, you will be able to watch cable channels and shows, depending on your SKYcable subscription.
To check your remaining general data allowance, text KEYWORD to 2732. Service is FREE of charge.
|SKYmobi Plan 499||PLAN3GB BAL|
|SKYmobi Plan 999||PLAN6GB BAL|
|SKYmobi Plan 1499||PLAN10GB BAL|
To check your remaining data allowance for SKY On Demand, just text SKYOD BAL to 2732. Service is FREE of charge.
NOTE: To send/read a text using/on your SKYmobi, you need to go to your SKYmobi pocket WiFi’s user Interface. To access the user interface, connect your mobile device to the SKYmobi’s WiFi, go to http://192.168.0.1 on your browser, log-in with your password (Default password is ‘admin.’), and go to the SMS tab to send/read your messages.
When you use up your general data allowance for the month, you will be charged at the default rate of P1 per MB. You can choose to subscribe to a data add-on to surf more while spending less.
Once you’ve used up the 500MB data allowance for SKY On Demand, any usage on SKY On Demand will be charged to your general data allowance.
|ADD-ONS||DATA INCLUSION||PRICE||HOW TO SUBSCRIBE|
|Mobi Add Surf 199
(auto-renew and auto-charge every 30 days)
|1.5 GB every 30 days||P199 every 30 days||Call the SKY Hotline at (02) 4180000 to request for this add-on. Standard charges apply when you use your SKYmobi to call the hotline.|
|Mobi Add Surf 30||100 MB||P30||Text MAS30 to 2732 OR Call the SKY Hotline at (02) 381 0000.|
Yes, you can use your SKYmobi number to call (when inserted in a cellphone/smartphone) and text. Standard rates are listed below:Text Rates:
|SKYmobi to SKYmobi or ABS-CBNmobile||P 0.50/text*|
|SKYmobi to other local mobile networks||P 0.50/text*|
|International||P 10/text or P 15/text*|
|SKYmobi to SKYmobi or ABS-CBNmobile||P 1.00/min|
|SKYmobi to other local mobile networks||P 5.50/min|
|NDD to landline||P 5.50/min nationwide|
|IDD||US$ 0.10/min to US$ 2.26/min|
* 1 text = 160-character message
** Rates are VAT and OCT inclusive
To enjoy unlimited text to all networks for 30 days, you can register to our add-on. Text MTANU270 to 2732.
Pocket WiFi plans have a 24month lock-in period while SIM-only plans have a 6month lock-in period. If you decide to disconnect your plan within the lock-in period, pre-termination fee shall apply. The pre-termination fee is the number of months remaining multiplied to the amount of your monthly service fee.
For example: You have a total of 6months remaining in your plan and your plan is 499, the pre-termination fee is P2,994.